Dishwasher repairs across Melbourne
Freestanding, semi-integrated, fully integrated and drawer models. Drainage faults, spray arms, heating elements, door seals and the error codes that come with them.
- Two hour arrival window, Monday to Friday — pick yours when you book
- 12-month parts warranty, 3-month workmanship
- Original parts only, fitted on a return visit with no second call-out fee
Tell us the error code when you book
If there is a code on the display, it is the single most useful thing you can give us. Half the time it tells us which part to put in the van, which is the difference between finishing the job on the first visit and booking a return.
No code showing? Describe what the machine is doing in plain terms — water left in the base, grit on the plates, a puddle on the floor, a cycle that stops part-way. Each of those points at a different part of the machine.
The faults behind most call-outs
- 01
Water left in the base
The filter and sump, nearly always. Food packs into the fine filter until the pump cannot pull through it. A full strip-down clears it; a wipe of the coarse filter does not.
- 02
Dishes coming out gritty
Blocked spray arm jets, a packed filter, or water not getting hot enough. All three produce the same complaint and need separating before anything is replaced.
- 03
Water on the floor
Door seal, base tray, or a hose connection behind the machine. Integrated units hide leaks inside the cabinetry, so by the time it reaches the floor there is often damage to check for as well.
- 04
Will not start
Door catch, control board, or the machine sitting in a fault state it will not clear. Usually diagnosable in minutes.
- 05
Smells even after a cycle
Biofilm through the sump, the filter and the seal fold. This is a cleaning job rather than a parts job, and it is the same work as the end-of-lease clean.
- 06
Cycle stops part-way
Commonly a heating or drainage fault the machine has detected and halted on, rather than an electrical failure.
Got a code on the display? Tell us when you book.
It is the single most useful thing you can give us — half the time it tells us which part to put in the van, which is the difference between finishing on the first visit and booking a return.
Bosch
- E15
- E24
- E25
- E09
- E22
- E14
LG
- AE
- FE
- LE
- HE
- tE
- OE
Samsung
- LC
- LE
- 4C
- 5C
- 3C
- 7E
- 9E
Fisher & Paykel
- F1
- F2
- F3
- F4
- F9
- U1
Not listed, or no code showing? Describe what the machine is doing instead — water left in the base, grit on the plates, a cycle that stops part-way. Each points at a different part.
Dishwasher jobs
Photographs from real jobs, taken by the technician who did the work. No stock photography anywhere on this site.
Food debris left around the spray arm and sump of a dishwasher.
Debris caught in the sump housing at the base of a dishwasher tub.
Rust and grime built up along the door frame of a dishwasher that has not been cleaned, wearing at the hinges.
A dishwasher on its back with the base plate off, exposing the pump and hoses.
The lower spray arm and its mounting point inside a dishwasher.
A dishwasher with the door open and racks out, ready for inspection.
Four steps, no surprises
- 01
Tell us what's wrong
Appliance, suburb, and what it's actually doing. Model number and error code too, if you can reach them.
- 02
Get a window and a call-out fee
We quote the call-out fee for your suburb and confirm a two hour arrival window that fits the day's route, rather than an all-day wait. Ring before 10:30am and same-day may be possible.
- 03
We attend and attempt the repair
The technician works the fault on site within the booked time. Most jobs are finished on that visit.
- 04
Repair or replace — your call
If a part is needed we talk you through it and give you a quote, and you decide whether to repair it or put the money toward a new one. If you go ahead we order an original part and come back to fit it — labour and part only, no second call-out fee. Covered for three months either way.
Questions we get asked
What happens if you can't work out what's wrong?
We look at the call-out fee case by case and it may be reduced or waived — the Terms set out how that works. If we do find the fault and the machine turns out to be beyond economical repair, the diagnostic fee still applies: the diagnosis was the job, and knowing not to spend money on a repair is worth having.
Do I get charged twice if a part has to be ordered?
No. If a part needs ordering we book a return visit to fit it, and there is no second call-out fee. You pay for the part and the labour to finish the job, nothing else.
How long is the warranty?
12 months on parts we supply and fit, and 3 months on workmanship. If the same fault comes back within 7 days of the repair, we return with no call-out fee.
Can you give me an exact arrival time?
We book a two hour arrival window rather than a fixed time, Monday to Friday between 9am and 5pm, so the day's route holds together and everyone gets seen when they were told. A 9–11am window means the technician arrives somewhere in that window. If you ring before 10:30am, same-day may be possible.
What do you need ready when the technician arrives?
Safe, clear access to the appliance, plus working power, water and drainage so the machine can actually be tested. Built-in dishwashers and washing machines often need pulling out of a cabinet — we will talk you through that on site before anything moves.
Book a repair
Tell us the appliance and the suburb. We'll come back with the next available window, usually within one business day.